Foods good services is slow. The business wasn't crowded but they seemed a bit overwhelmed. Plus floor was dirty and it seemed a bit off as a whole. I'm a fan of smash burgers but they need to regroup and work on there staff . Maybe they were tired who knows. I hope it's better next time. Had to add that the burgers have seriously shrunk. Wow for two burgers and fries and a drink. I paid $19.91. Wow a bit disappointed.
The food is great but the service is terrible! Everytime we go it feels like we are an inconvenience to the staff. They can't even be bothered to speak in full sentences it seems. But the burgers are yummy so we keep going back
Good burgers, great service. The manager is the best! Always smiling, ready to help. My kids love the place!
Went to this Gainesville, Va burger joint and was it ever a surprise! Wanted to use the "facilities" first to wash -- this was just about the filthiest toilet I'd visited in a restaurant. Going to the counter to look into ordering, I was ignored as three employees stood together talking, one on her electronic devise, and all ignoring me. If the toilet, tables, chairs and floors are all filthy, the cooking conditions probably are also. The employees don't seem to want to service the customer. I decided to go elsewhere. How can an owner/investor/manager hope to succeed this way?
The menu has lots of options for bun type, burger or chicken, and additional toppings like grilled onions and bacon. The fries are super skinny and have a great crunch. Try the grilled chicken, it's a good size portion and very tasty. It's not super thick, kind of thin like the burgers but a good size.